5 trends that will rock HR in the future of work


One of the most disrupted functions in the post-pandemic world is that of human resources. As workforces around the world undergo a paradigm shift in the way they engage, HR teams have had to reinvent their framework. Digital transformation, automating, remote working and work-life alignment are some of the new realities that are redefining HR agendas. The recent “Industry Knowledge Exchange Conclave: The Digitization of Human Resources” hosted by CNBCTV18.com powered by SAP brought together thought leaders from the human resources world to discuss key trends and changes that will have an impact. impact on the way we work. Here are some of the important takeaways from the insightful conversation led by CNBC TV18’s Reema Tendulkar.

Pivotal towards agile systems

The pandemic, one of the most unprecedented global events in modern history, has prompted HR teams to shift to agile systems. These agile systems take advantage of technology and automating to better prepare HR teams for unprecedented events. It paves the way for a skilled workforce, prepared for disruption and equipped for continued business performance. “An agile human resources management function can help us react much faster to macro-trends such as unpredictability and changing employee expectations,” said Harshvendra Soin, Global CPO and Head Marketing – Tech. Mahindra.

Listening to employees

Build a system that prioritizes employee needs in real time is essential for building a more effective “team of people”. “Traditionally, we’ve been trained to prioritize business continuity. But the biggest challenge over the past 18 months has been having an emotionally grounded team delivering business results. We have had many types of contacts and need to pay more attention to this. ”Shares Ms. Preeti Kaul, Head of People and Culture, UpGrad.

Need of speed

“Traditionally, HR has been a conservative function. It was necessary to demonstrate a proof of concept. They had to get approval from multiple stakeholders and then take the initiative. But by the time they released it, the storyline would have changed dramatically. Today, the reaction must be in real time ”, observes Mr. Arun Dinakar, Chief People Office – BirlaSoft. He explained that it is essential to reduce the conversion time for new policies and to facilitate them quickly while balancing risk aversion and compliance.

Interconnection of processes

“Previously, we looked at Talent Acquisition, performance, compensation as separate processes. Today there is an interconnection in how we hire and manage them throughout the different life cycles of the organization, ”said Mr. James Thomas, Vice President – SuccessFactors, SAP. Digitization really paves the way for interconnection. He also believes that redefining the goal is a key Millennial, Gen Z, and Gen alpha goal, and HR teams need to pay attention to those needs.

Adapting to hybrid workplaces

“We need to enable employees to be more productive, not less in a hybrid work environment, by increasing digital in the right way. For example, we can restructure meetings to be shorter and create more space for employees to work on their own, ”Ms. Kavitha said. Kulkarni, CHRO, Varroc Engineering. Some of the new realities in the field include working remotely, or working from anywhere, reorganizing the traditional meeting structure, as well as creating opportunities for skill upgrades, such as automating take over.

As the pandemic redefines the HR function, teams around the world will need to continue to innovate to stay ahead of the thought curve. Aspects such as work-life alignment, mental health and wellness, and recognition and reward will become more relevant, and HR teams will need to stay on top of trends and react to changes in real time.

This is a partnership post.

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