Taziki’s Mediterranean Cafe Enhances Customer Experience with New Technology Initiatives

Acclaimed Mediterranean cafe tests mobile app ordering, new menu boards and more

Taziki's Mediterranean Cafe Enhances Customer Experience with New Technology InitiativesBirmingham, AL (RestaurantNews.com) Mediterranean coffee from Taziki has always been committed to finding new ways to improve the customer experience, from the moment they walk into a café to when they clear the table for the next satisfied customer.

That’s why the famed Mediterranean cafe is implementing and testing new technology to speed up the ordering process, improve menu visuals, and instill the message that Taziki’s will take care of its customers from arrival to departure. To start, Taziki’s will test mobile app ordering at three Nashville-area locations, allowing customers to skip the lines and send orders directly to the kitchen when they find a seat.

At Taziki’s in Atlanta, Birmingham, Nashville and Richmond, cafes are testing new menu boards that feature larger, more colorful visuals. Menu boards will be hung closer to the register so customers can see clearly when ordering. In addition to its new boards, Taziki’s is adding a QR code to its menu and front door, taking customers to an online version of the menu they can view while waiting in line. At the Jeffersonville, Indiana site, new digital boards will be tested that feature local specials, menu items and events relevant to the specific market.

Taziki's Mediterranean Cafe Enhances Customer Experience with New Technology Initiatives

“We are excited to test these new technologies and work to provide our customers with an exceptional customer experience,” said Taziki CEO Dan Simpson. “While our Mediterranean values ​​translate into a colorful menu and affordable dishes, it also means a focus on community and the celebration of life. We hope these new updates provide our customers with the best possible environment to find this community while enjoying our delicious cuisine.

In addition to its technological advancements, Taziki’s is updating its table numbers to remind customers that Taziki’s aims to serve walk-in to walk-out. The new table numbers will feature text that reads: Sit down! We are here to serve… and clean. Relax and unwind. We’ll bring your food and clear the table when you’re done. At Taziki, customers can walk in knowing they can come in, sit down, and let Taziki deliver a top-notch experience.

To join the growth, visit TazikisFranchising.com. To learn more about Taziki’s, visit www.tazikis.com.

Taziki's Mediterranean Cafe Enhances Customer Experience with New Technology Initiatives

About Taziki’s Mediterranean Coffee

Founded by Keith and Amy Richards in 1998, Taziki’s Mediterranean Café is headquartered in Birmingham, Alabama. Taziki’s is a new celebration of the Mediterranean diet with a colorful menu that offers artisanal, refined and affordable dishes the whole family enjoys. Much of the original menu is still the same, with increased efficiency in process and technology to make the brand a scalable systems-focused operation. Taziki’s continues to grow with over 90 locations in operation today. With opportunities in every state, Taziki’s has an extensive network of franchise partner resources that enables anyone to bring the Mediterranean lifestyle to their neighborhood. To learn more about how to own a piece of the Mediterranean, visit tazikisfranchising.com. For more information, visit tazikis.com and follow Taziki on Facebook, instagram and Twitter.

Blake Heckel
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